TheSuit's posts

As a security/privacy precaution the ability to transfer files between your phone and computer is not automatically available. This is for a good reason as it prevents most people from simply connecting your phone to a device and providing quick/sim…

Unfortunately this is on a case by case basis depending on how the app operates. Some are tied to your phone # and will transfer to wherever device your phone # is tied to. Some are specific to the device itself and if you paid a one time license to…

What you are experiencing is not "normal" and could be a result of a number of different settings that might have been changed on your end accidentally or a simple tweak in how you're going about trying to view the pictures being sent you.

If you c…

We are still working on finalizing details with our host for the event, but it is looking like May of this year around Sedgwick or Wichita, KS.

If you have a community of people in/near Kansas City that you feel you could gather, please reach out t…

You should not have to just live with those lines. Unless you think you caused it somehow by dropping it or getting it jammed in something, we can accept the return and send you a new device. In fact, we can send you a new device first so you can tr…

Meredith,

Sorry to hear you're having to deal with this issue. Technology is finiky sometimes and alas issues like this pop up every now and again. If we can't resolve it quickly, know that we can have you return it and replaced but let's try a few…

Tablets we sell are mint condition refurbished. If you require a new one, we can do a custom order and install for you but there will be a slightly higher cost. feel free to email support@mark37.com if interested.

We get almost daily the question, "I'm very interested in switching to the Ghost Phone but I am curious if __ app will work on the device." Unfortunately, our team does not have the time to hunt down the answer to every specific random app that peop…

As recommended in your prior question, we recommend you view the tutorials here -> https://rumble.com/c/c-2587750 which should help alleviate your questions and concerns re: how the phone functions and works. You'll find it's no where near as compli…

short answer is yes, they are easy to install. SOME applications that require Google Play Services require you go through a bit of a setup process to run these apps, which is clearly outlined on the very bottom of our Getting Started Guide here -> h…

It is true that some hardware manufacturers, such as Intel and Nvidia (which are in many laptop and desktop computers), provide "backdoor" access to their chips for our intelligence agencies in certain circomstances. This is a byproduct of the "for …

A customer reached out saying that the Ghost Tablet they received, upon rebooting after a week of use without issue, displayed a screen that said "No Operating System was Installed". After some research I found that this has unfortunately happened t…

Short answer is yes, there is a work around to get an app that requires Google Play Services to run on the device.

Please read the very bottom "CAUTION" section of our Getting Started Guide:
https://forums.mark37.com/forum/all-about-ghost-phones-6/…

Customers who have had this issue and similar network and GPS connection issues have almost always found that resetting the network on the phone and waiting a few minutes resolves the problem.

To do this, go to Settings > System > Reset optio…

Unable to send / receive text messages with multiple people. "Group Chat" via text. Phone will also not send text messages with images attached.

What can I do?